Privacy Policy

1. Information We Collect

We only collect information necessary to fulfill, provision, and maintain your streaming subscription:

• Contact information (email address) required to send your playlist URLs and credentials.
• Basic technical logs (IP address and active stream connection count) to enforce plan connection limits.
• Payment transaction confirmation receipts (we do NOT store raw payment card data on our servers).

2. How Information is Used

Your information is strictly used to:

• Generate and deliver your unique M3U and Xtream Codes streaming credentials.
• Provide customer service, troubleshooting, and activation assistance.
• Send service status updates, scheduled maintenance notices, or renewal reminders upon request.

We do not sell, rent, or trade customer email addresses or viewing habits to any third-party advertisers.

3. Data Retention & Deletion

Streaming credentials and associated email records are maintained during active subscription periods. Upon non-renewal or subscription expiration, account data is scheduled for routine purge from our provisioning databases. You may request immediate deletion of your contact record by contacting support.